REFUND POLICY & RETURNS

All products sold by Aura Botanika are original works of art. For this reason, we do not accept returns nor refundsexcept in case of damage during the transport.

1. Returns are not accepted
Due to the nature of the products, it is not possible to return items after purchase.

2. Exceptional cases
If a product arrives damaged or incorrect, please contact us within 7 days of receipt in order to evaluate a possible custom solution.

3. Contact
You can write us through our contact form for any concerns with your order.